Your customers want to text you!
AnswerNet TextChat allows you to receive and respond to customer texts quickly and easily via desktop portal, or right from your phone. Make things easier for your customers, and your business, and offer the ability to get in touch via text!
Watch this video!
How it Works
Watch this video!
1
We’ll confirm that your business line is textable or get you a free textable number.
2
You’ll sign up, choose your plan, and verify your number through our carrier.
3
Answer customers’ messages on your TextChat dashboard, or right from your phone.
4
Use your existing AnswerNet Agent Support to answer texts when you can’t!
Live Agent Support
Our agents will answer your texts for you while you’re busy or away. Live agent support is a crucial addition, it guarantees that someone is always there for you customers, and offers a full suite of options to customize when and how our agents support you and your business!
Scheduled
Scheduled Answering allows you to schedule on a daily basis when you would like AnswerNet’s agents to respond for you!
Delegated
When you receive a customer SMS, you’ll have the option to respond. If you don’t respond in a set timeframe, our agents will respond for you!
OnDemand
Turn on agent support with a push of a button! If something comes up and you are unable to answer. We will for you, on demand!
Learn more!
Easy and Affordable pricing for small businesses!
SMS Text Service
$49/month
2 users & 1,000 Conversations
$.04/conversation above 1,000
Additional Users: $15/month
Live Agent Packages
Starter
$140/month
20 conversations included – $7/additional
Basic
$200/month
50 conversations included – $6/additional
Pro
$300/month
120 conversations included – $5/additional
AnswerNet Copyright 2022